Question 1

What is Carouselle’s Club?

Accepted Answer

Carouselle’s Club is a monthly snail mail club based in Singapore, for children aged 5-10 (or grown-ups who are young at heart) filled with curiosity, creativity and imagination - all delivered by post.Each edition is thoughtfully designed for children to enjoy away from screens with playful activities, stories, puzzles, illustrations and little surprises waiting inside.

Question 2

Is Carouselle's Club educational?

Accepted Answer

Yes, but we don't want it to feel like homework.Carouselle’s Club is inspired by the idea that children learn through play, stories, creativity and curiosity. Activities may naturally encourage literacy, observation, problem-solving, creativity and independent thinking, all while having fun.

Question 3

What age group is Carouselle’s Club for?

Accepted Answer

Carouselle’s Club is designed for children aged 5–10.

Question 4

What will my child receive?

Accepted Answer

Every edition is different, but your monthly Carouselle’s Club edition may include:A NewsletterMini StoriesAn Activity ZineIllustrated PostcardFact CardCraftStickers
We keep the contents a surprise so every envelope feels like a tiny adventure!

Question 5

How much is Carouselle's Club?

Accepted Answer

3 Months Subscription: $16/Month6 Months Subscription: $14/month1 Year Subscription: S$12/monthShipping is included in all options — no extra delivery fees! For multiple purchases, please adjust the quantity at checkout.

Question 6

How does the subscription work?

Accepted Answer

Sign up by the last day of any month to receive the next month's box. For example, subscribing by August 31 gets you September's mail, while subscribing on September 1 pushes your first delivery to October.

Question 7

How often will my child receive their mail?

Accepted Answer

Carouselle’s Club is sent monthly for subscribers.Every month brings a new theme, new activities and a new little adventure to discover.

Question 8

Can I buy just one edition?

Accepted Answer

Not at the moment! Carouselle’s Club is currently available with a minimum 3-month subscription. We will be working on offering single-edition purchases where you can purchase previous issues of Carouselle's Club. We are working hard to add this feature to our shop!

Question 9

Can I cancel my monthly subscription?

Accepted Answer

Yes. To cancel your subscription, please email heycarouselle@gmail.com. Please note that cancellations will stop future shipments and charges.

Question 10

When will my child’s mail be sent?

Accepted Answer

Carouselle’s Club editions are prepared and mailed during the first week of the month.As this is snail mail, delivery times can vary depending on the destination.

Question 11

Do you ship internationally?

Accepted Answer

Yes!  Register as a member and await your monthly mail!

Question 12

Can my child complete the activities independently?

Accepted Answer

This depends on your child's age and confidence.Younger children may enjoy completing some activities together with a parent or caregiver, while older children may be able to explore their parcel independently.

Question 13

Is Carouselle's Club suitable as a gift?

Accepted Answer

Definitely! Carouselle’s Club makes a fun birthday, holiday or “just because” gift,  especially for children who love drawing, reading, making, discovering and receiving things in the post. You can even make the arrival of their monthly envelope part of the fun.Simply sign up using your recipient's details and Carouselle's Club will be mailed out accordingly.

Question 14

What if my child receives damaged mail?

Accepted Answer

Oh no! We want every Carouselle’s Club mail to arrive safely.If your parcel arrives damaged or something is missing, please contact us at  heycarouselle@gmail.com with your order details and a photo of the mail. We'll do our best to make things right.

Question 15

Can I change my mailing address?

Accepted Answer

Please contact us as soon as possible at heycarouselle@gmail.com  if your mailing address changes.Once an edition has been mailed, we're unfortunately unable to redirect it, so please make sure your address is correct before each mailing cycle.

Question 16

Can I request a specific theme?

Accepted Answer

Carouselle is always listening!  While we can't promise every suggestion will become an edition, we absolutely love hearing what children are curious about.Send us your ideas at heycarouselle@gmail.com.

Question 17

Who is Carouselle?

Accepted Answer

Started as a character idea in the early 2000s, Carouselle (carousel + elle) is a girl who loves going on magical and wondrous carousel rides!Adine (@CarouselleLearning) is behind Carouselle and this persona has expanded into a merry little learning adventure of  bringing together stories, creativity, curiosity and a sprinkle of magic.

Frequent Asked Questions